Address : Kai Zun Guo Ji, Shijiazhuang

FAQ

Purchasing Guidance

Frequently Asked Questions

  • Q1: Are you a trading company or factory? How do you guarantee quality?
    We are a professional manufacturer. We control the whole product quality process in-house. Every product is strictly inspected before shipment. All goods follow international export standards, ensuring stable, consistent and qualified quality for every export batch.
  • Q3: Do you accept small trial orders?
    Yes, we support sample orders, small trial orders and bulk orders. We flexibly cooperate with customers’ project testing and long-term purchasing plans.
  • Q5: What about after-sales service?
    We provide full order tracking, real-time photos and inspection before shipment. If any quality problem occurs, we will provide professional after-sales solution quickly to protect customers’ interests.
  • Q2: Can you accept customized sizes and special specifications?
    Yes. Custom sizes, special materials and special surface treatments are all available. We can produce according to drawings, samples or technical data.
  • Q4: What is your delivery time?
    Standard stock goods can be shipped in 3–7 days. Custom products take about 20 days or more. We always guarantee stable and on-time delivery.
  • Q6: Can I inspect the goods or get pre-shipment samples?
    Yes, absolutely. We provide real-time production photos and videos during mass production. Third-party inspection and video inspection are both acceptable. Pre-shipment confirmation samples are available before packing and shipping, making the whole order transparent and reliable.